XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Messaging

Showing 11 of 65

Text and email message renewals "After" the membership has expired

Currently Xtrulink only has the option to send emails and texts before the membership has expired. We would like to have the option to send them after it has expired.
8 months ago in Messaging 0

Ability to send Automated Event Follow-Up Messages

Right now XtruLink only allows for event follow-up messages to be sent through scheduled messages, which have to be generated manually every day. We want all scanned tickets for an event to receive automatic event follow-up messages after the event.
6 months ago in Messaging 1

Ability to send reminder email when digital pass has not been downloaded

Would be nice to send a reminder email (automatic or manual) to any users who have not yet downloaded their digital pass.
9 months ago in Digital Memberships / Messaging 0

Customize Outbound Emails

Instead of having one outbound email address, would it be possible to have different outbound emails for each department (i.e. membership, education, guest services, special events)?
2 months ago in Messaging 0

Opt-in & opt-out option for the Xtrulink text message feature

This feature would allow company's to send out membership renewal messages, send texts to expired members and allow us to promote events without violating the TCP Act
8 months ago in Messaging 0 Will not implement

Gift membership acknowledgements

Ability to create automated acknowledgements for gift memberships. This would include: Email to giver (including date/time they specified digital pass to be sent) Email to giftee (including gift message from giver) Ideally should be able to craft ...
6 months ago in Messaging 0

Messaging Issue with Master Summary Block - List events by date?

Is there a way that the Master Summary Block (receipt) could list events by date? I provided an image with an order that has multiple events. Notice the Opening Night event is the last event in the receipt. It would be amazing if it was listed fir...
4 months ago in Messaging 0

Add purchased events to calendar

It would be nice to allow customers to add purchased events to their phone or computer calendars from the receipt somehow!
4 months ago in Messaging 0

Account created auto reply

Please create the ability to send an auto reply when an account is created.
6 months ago in Messaging 0

Recurring Giving reminder emails

Reminder emails are currently available for Events and Membership Expirations. Would be nice to be able to send these for recurring gifts as well.
9 months ago in Messaging 0