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XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

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Categories B2C Web Portal
Created by Guest
Created on Mar 17, 2023

Allow guests to cancel or reschedule tickets online

It would be nice for customers to be able to cancel or reschedule their own tickets via the web portal.

  • Attach files
  • Admin
    Jim Albrand
    Reply
    |
    Feb 13, 2025

    moca - Please add the ability for patrons to exchange their own tickets to future events in the same program.

  • Admin
    Jim Albrand
    Reply
    |
    Feb 12, 2025

    flysnf - This feature would need to be able to be disabled

  • Admin
    Jim Albrand
    Reply
    |
    Feb 12, 2025

    capemaymac.org - When guests order tickets online is there a way that they can refund them online? Of course, we would want to charge them the 20% cancellation fee and not refund the online fees.

1 MERGED

Add purchased events to calendar

Merged
When guests order tickets online is there a way that they can refund them online? Of course, we would want to charge them the 20% cancellation fee and not refund the online fees. We had quite a few guests ask.
2 months ago in B2C Web Portal 0
4 MERGED

Self-Service Ticket Exchanges

Merged
Please add the ability for patrons to exchange their own tickets to future events in the same program.
6 months ago in B2C Web Portal 0