XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Pinned ideas

PINNED Daily Sale Screen (Point-of-Sale system)
Replace the Altru Daily Sales page with a more powerful version directly from XTruLink
Share feedback 1
PINNED Merchandise Support
Would really love to be able to sell merchandise online and at Kiosks
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All ideas

Showing 101 of 101

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
7 days ago in Messaging 0

Send Item Description & Origin URL to Altru

I would like to be able to query the Item name and Item description of an order from XTruLink in Altru. We have a number of custom levels designated towards the same fund, and there is no way to identify what page the donation originated from. Ple...
7 days ago in Reports 0

Self-Service Ticket Exchanges

Please add the ability for patrons to exchange their own tickets to future events in the same program.
about 1 month ago in B2C Web Portal 0

Altru system-generated guest passes support

System-generated guest passes may be added as a membership program benefit in Altru. Currently these passes must be redeemed via Daily or Advance Sales in Altru. Would be nice for guests to be able to: view available guest passes in their portal u...
over 1 year ago in Access Control / B2C Web Portal / Kiosk & MPOS / Other 0

Autofill patron registration information option for multiple items in cart

A continued complaint we receive from our patrons is the tedious effort of needing to fill in every registration form for someone who is purchasing multiple rentals/classes online.
20 days ago in B2C Web Portal 0

Adding a membership to cart automatically applies member discounts to tickets in cart

Guests currently have to make two transactions if they want to purchase a membership to receive a discount on a ticketed event. I've seen other gardens that automatically apply member discounts when a membership is also in the cart. You could also...
over 1 year ago in B2C Web Portal / Kiosk & MPOS 0

Online waitlist

General flow: setting to mark an event/program as "waitlist enabled" when event is sold out, waitlist is automatically initiated when someone cancels and tickets are returned to inventory, waitlist automatically emails a link to first in line to s...
2 months ago in B2C Web Portal 0

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
5 months ago in Messaging 0

Online Pay-What-You-Wish Capability

For certain days of the year, we would like the capability to have visitors choose how much they would like to pay for their ticket. If we could have this capability in online sales, it would be much more intuitive for visitors rather than simply ...
10 months ago in B2C Web Portal 0

Add purchased events to calendar

It would be nice to be able to pull a B2B consignement or commission report for a date range longer than one month. It would also be nice if the report could show which event or tour was sold by the B2B company on these reports.
about 2 months ago in Reports 0