XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Pinned ideas

PINNED Daily Sale Screen (Point-of-Sale system)
Replace the Altru Daily Sales page with a more powerful version directly from XTruLink
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PINNED Merchandise Support
Would really love to be able to sell merchandise online and at Kiosks
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All ideas

Showing 103 of 103

Add purchased events to calendar

When guests order tickets online is there a way that they can refund them online? Of course, we would want to charge them the 20% cancellation fee and not refund the online fees. We had quite a few guests ask.
4 days ago in B2C Web Portal 0

Add location to event page header

Many of our events happen in different buildings on our campus with varying accessibility, rooms within a building, or even at another campus entirely. Program pages do not automatically include any location information, just the time and date. Th...
15 days ago in Kiosk & MPOS 0

Monthly membership purchase option online and on the kiosk.

This allows members to purchase a membership and pay monthly online or at the kiosk.
15 days ago in B2C Web Portal 0

Altru system-generated guest passes support

System-generated guest passes may be added as a membership program benefit in Altru. Currently these passes must be redeemed via Daily or Advance Sales in Altru. Would be nice for guests to be able to: view available guest passes in their portal u...
almost 2 years ago in Access Control / B2C Web Portal / Kiosk & MPOS / Other 0

Adding a membership to cart automatically applies member discounts to tickets in cart

Guests currently have to make two transactions if they want to purchase a membership to receive a discount on a ticketed event. I've seen other gardens that automatically apply member discounts when a membership is also in the cart. You could also...
almost 2 years ago in B2C Web Portal / Kiosk & MPOS 0

Self-Service Ticket Exchanges

Please add the ability for patrons to exchange their own tickets to future events in the same program.
4 months ago in B2C Web Portal 0

Ability to add tickets (QR code) to smartphone digital wallet

Would be nice to be able to add tickets to a patron's digital wallet the same way they can add a digital pass.
almost 2 years ago in Other 0

Online Pay-What-You-Wish Capability

For certain days of the year, we would like the capability to have visitors choose how much they would like to pay for their ticket. If we could have this capability in online sales, it would be much more intuitive for visitors rather than simply ...
almost 1 year ago in B2C Web Portal 0

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
2 months ago in Messaging 0

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
8 months ago in Messaging 0