XTru Platform Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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All ideas

Offline Transaction on MPOS Kiosks

Offline transactions for sales in the field when internet goes out or where there is no internet. So you could sell a ticket without wifi or cell reception and then settle the sale later when the device is connected to wifi. Then we can reliably s...
4 days ago in Kiosk & MPOS

Provide a deterministic key linking XTruLink orders to their BBMS authorization codes, so Altru/BBMS payment reconciliation can remain automated.

THE PROBLEM When a payment is taken outside XTruLink, Altru records the BBMS authorization code in its Authorization Code field, and that code matches the BBMS transaction report exactly. Reconciling the two systems is a simple deterministic join....
5 days ago in Reports

Prevent Screenshots of Digital Pass

Not being able to take screenshots of digital passes would be ideal. It is easy to take a screenshot and share your digital pass with others to use as their own. I understand checking IDs is a solution offered, but our entry lines are cars that ge...
6 days ago in Digital Memberships

Notification on bounced emails or text for orders or reoccurring messages.

No description provided
21 days ago in 

Member Web Portal ability to add phone numbers for additional members

Collecting all contact information is helpful to be able to send both text messages and emails to everyone on the account.
about 1 month ago in 

Ability to CHOOSE matched account on Xtru Handhelds, instead of it choosing for you and creating duplicate Altru accounts

Currently our Xtru ticket-selling handheld devices/kiosks automatically try their best to MATCH visitor information to existing profiles in Altru, but they do a bad job and end up creating lots of duplicate accounts. It would be great if it brough...
2 months ago in Kiosk & MPOS

Altru system-generated guest passes support

System-generated guest passes may be added as a membership program benefit in Altru. Currently these passes must be redeemed via Daily or Advance Sales in Altru. Would be nice for guests to be able to: view available guest passes in their portal u...
over 3 years ago in Access Control / B2C Web Portal / Kiosk & MPOS / Other Shipped

allow customers to pay in installments

Some of our programs are expensive. It would be great if we could offer people the option to reserve their seat a few months in advance and pay in installments.
22 days ago in B2C Web Portal

Adding a membership to cart automatically applies member discounts to tickets in cart

Guests currently have to make two transactions if they want to purchase a membership to receive a discount on a ticketed event. I've seen other gardens that automatically apply member discounts when a membership is also in the cart. You could also...
over 3 years ago in B2C Web Portal / Kiosk & MPOS Shipped

Multiple Categories per Event to filter Web Calendar

It would be great to be able to put multiple categories on our events to filter them in the web calendar. For glass classes it would allow us to indicate process, level of experience, for events we would be able to categorize by exhibition and pro...
2 months ago in Web Calendar