XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

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Status Will not implement
Categories Messaging
Created by Guest
Created on Apr 3, 2023

RELATED IDEAS

Opt-in & opt-out option for the Xtrulink text message feature

This feature would allow company's to send out membership renewal messages, send texts to expired members and allow us to promote events without violating the TCP Act

  • ADMIN RESPONSE
    Apr 3, 2023

    Non-profits are exempt from opt-in our double opt-in requirements regarding text messaging and emails. By providing a nonprofit with your phone number, you grant justifiable consent for the organization to text or call while remaining TCPA compliant. Should these requirements change, we will consider supporting this request.

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  • Guest
    Aug 19, 2025

    It seems like terrible customer service if a customer would complain that they do not want to receive text messages, but we have no way of stopping them from being sent. Isn't there any setting in Altru that would prevent them from getting unwanted texts if they would complain?

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