XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Messaging

Showing 19 of 114

Create Exclusions for membership reoccurring messages

Create Exclusions for membership reoccurring messages so board members and staff with free memberships do not receive notices.
15 days ago in Messaging 0

Notification for sold-out program events

When an event reaches capacity, it would be helpful if there was a notification option to send an email when the last ticket is sold. We sell 11 weeks of summer camps, and it would be helpful if we could be notified that an individual camp is sold...
about 1 month ago in Messaging 0

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
5 months ago in Messaging 1 Future consideration

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
10 months ago in Messaging 0

Automated Abandoned Cart Emails

If we can send automated emails to customers who abandoned their cart reminding them of the items they were about to purchase and providing them with the link to complete their purchase, we could recover a substantial amount of sales otherwise lost.
10 months ago in Messaging 0 Future consideration

Gift membership acknowledgements

Ability to create automated acknowledgements for gift memberships. This would include: Email to giver (including date/time they specified digital pass to be sent) Email to giftee (including gift message from giver) Ideally should be able to craft ...
almost 2 years ago in Messaging 1 Shipped

Ability to send Automated Event Follow-Up Messages

Right now XtruLink only allows for event follow-up messages to be sent through scheduled messages, which have to be generated manually every day. We want all scanned tickets for an event to receive automatic event follow-up messages after the event.
almost 2 years ago in Messaging 1 Future consideration

Text and email message renewals "After" the membership has expired

Currently Xtrulink only has the option to send emails and texts before the membership has expired. We would like to have the option to send them after it has expired.
almost 2 years ago in Messaging 0

Ability to send reminder email when digital pass has not been downloaded

Would be nice to send a reminder email (automatic or manual) to any users who have not yet downloaded their digital pass.
about 2 years ago in Digital Memberships / Messaging 2 Shipped

Customize Outbound Emails

Instead of having one outbound email address, would it be possible to have different outbound emails for each department (i.e. membership, education, guest services, special events)?
over 1 year ago in Messaging 0 Future consideration