XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Messaging

Showing 17 of 101

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
7 days ago in Messaging 0

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
5 months ago in Messaging 0

Gift membership acknowledgements

Ability to create automated acknowledgements for gift memberships. This would include: Email to giver (including date/time they specified digital pass to be sent) Email to giftee (including gift message from giver) Ideally should be able to craft ...
over 1 year ago in Messaging 0

Text and email message renewals "After" the membership has expired

Currently Xtrulink only has the option to send emails and texts before the membership has expired. We would like to have the option to send them after it has expired.
over 1 year ago in Messaging 0

Ability to send reminder email when digital pass has not been downloaded

Would be nice to send a reminder email (automatic or manual) to any users who have not yet downloaded their digital pass.
over 1 year ago in Digital Memberships / Messaging 1

Ability to send Automated Event Follow-Up Messages

Right now XtruLink only allows for event follow-up messages to be sent through scheduled messages, which have to be generated manually every day. We want all scanned tickets for an event to receive automatic event follow-up messages after the event.
over 1 year ago in Messaging 1

Automated Abandoned Cart Emails

If we can send automated emails to customers who abandoned their cart reminding them of the items they were about to purchase and providing them with the link to complete their purchase, we could recover a substantial amount of sales otherwise lost.
6 months ago in Messaging 0

Customize Outbound Emails

Instead of having one outbound email address, would it be possible to have different outbound emails for each department (i.e. membership, education, guest services, special events)?
about 1 year ago in Messaging 0

Photo releases via ticketed events

Oftentimes, when we have a family or baby program at the Museum, we have a diverse crowd of families and friends that look so good in the galleries, we want to take photos of them! It's not always clear which day will have the highest visitation, ...
11 months ago in Messaging 0

Opt-in & opt-out option for the Xtrulink text message feature

This feature would allow company's to send out membership renewal messages, send texts to expired members and allow us to promote events without violating the TCP Act
over 1 year ago in Messaging 0 Will not implement