XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Messaging

Showing 6

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
3 months ago in Messaging 1 Future consideration

Automated Abandoned Cart Emails

If we can send automated emails to customers who abandoned their cart reminding them of the items they were about to purchase and providing them with the link to complete their purchase, we could recover a substantial amount of sales otherwise lost.
9 months ago in Messaging 0 Future consideration

Ability to send Automated Event Follow-Up Messages

Right now XtruLink only allows for event follow-up messages to be sent through scheduled messages, which have to be generated manually every day. We want all scanned tickets for an event to receive automatic event follow-up messages after the event.
over 1 year ago in Messaging 1 Future consideration

Customize Outbound Emails

Instead of having one outbound email address, would it be possible to have different outbound emails for each department (i.e. membership, education, guest services, special events)?
over 1 year ago in Messaging 0 Future consideration

Filter Scheduled Messages by Membership Status

We would like to only send scheduled messages to members or non-members. This would be very useful for sending membership offers to non-member visitors.
12 months ago in Messaging 0 Future consideration

Recurring Giving reminder emails

Reminder emails are currently available for Events and Membership Expirations. Would be nice to be able to send these for recurring gifts as well.
almost 2 years ago in Messaging 0 Future consideration