XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

ADD A NEW IDEA

Messaging

Showing 19 of 118

Phone notification merge code

get guest/customer phone number on proof of purchase for easy referral
2 months ago in Messaging 1 Shipped

Create Exclusions for membership reoccurring messages

Create Exclusions for membership reoccurring messages so board members and staff with free memberships do not receive notices.
3 months ago in Messaging 0

Notification for sold-out program events

When an event reaches capacity, it would be helpful if there was a notification option to send an email when the last ticket is sold. We sell 11 weeks of summer camps, and it would be helpful if we could be notified that an individual camp is sold...
4 months ago in Messaging 0

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
7 months ago in Messaging 1 Future consideration

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
about 1 year ago in Messaging 0

Automated Abandoned Cart Emails

If we can send automated emails to customers who abandoned their cart reminding them of the items they were about to purchase and providing them with the link to complete their purchase, we could recover a substantial amount of sales otherwise lost.
about 1 year ago in Messaging 0 Future consideration

Price type specific message

option to insert a specific message in the receipt based upon price type purchased rather than program
over 1 year ago in Messaging 0

Filter Scheduled Messages by Membership Status

We would like to only send scheduled messages to members or non-members. This would be very useful for sending membership offers to non-member visitors.
over 1 year ago in Messaging 0 Future consideration

Photo releases via ticketed events

Oftentimes, when we have a family or baby program at the Museum, we have a diverse crowd of families and friends that look so good in the galleries, we want to take photos of them! It's not always clear which day will have the highest visitation, ...
over 1 year ago in Messaging 0

Customize Outbound Emails

Instead of having one outbound email address, would it be possible to have different outbound emails for each department (i.e. membership, education, guest services, special events)?
over 1 year ago in Messaging 0 Future consideration