XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

ADD A NEW IDEA

Messaging

Showing 17 of 103

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
2 months ago in Messaging 0

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
8 months ago in Messaging 0

Automated Abandoned Cart Emails

If we can send automated emails to customers who abandoned their cart reminding them of the items they were about to purchase and providing them with the link to complete their purchase, we could recover a substantial amount of sales otherwise lost.
8 months ago in Messaging 0

Price type specific message

option to insert a specific message in the receipt based upon price type purchased rather than program
11 months ago in Messaging 0

Filter Scheduled Messages by Membership Status

We would like to only send scheduled messages to members or non-members. This would be very useful for sending membership offers to non-member visitors.
11 months ago in Messaging 0

Photo releases via ticketed events

Oftentimes, when we have a family or baby program at the Museum, we have a diverse crowd of families and friends that look so good in the galleries, we want to take photos of them! It's not always clear which day will have the highest visitation, ...
about 1 year ago in Messaging 0

Customize Outbound Emails

Instead of having one outbound email address, would it be possible to have different outbound emails for each department (i.e. membership, education, guest services, special events)?
over 1 year ago in Messaging 0

Messaging Issue with Master Summary Block - List events by date?

Is there a way that the Master Summary Block (receipt) could list events by date? I provided an image with an order that has multiple events. Notice the Opening Night event is the last event in the receipt. It would be amazing if it was listed fir...
over 1 year ago in Messaging 0

Add purchased events to calendar

It would be nice to allow customers to add purchased events to their phone or computer calendars from the receipt somehow!
over 1 year ago in Messaging 0

Gift membership acknowledgements

Ability to create automated acknowledgements for gift memberships. This would include: Email to giver (including date/time they specified digital pass to be sent) Email to giftee (including gift message from giver) Ideally should be able to craft ...
over 1 year ago in Messaging 0