XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Messaging

Ability to send Automated Event Follow-Up Messages

Right now XtruLink only allows for event follow-up messages to be sent through scheduled messages, which have to be generated manually every day. We want all scanned tickets for an event to receive automatic event follow-up messages after the event.
about 3 years ago in Messaging Shipped

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
over 1 year ago in Messaging Shipped

Customize Outbound Emails

Instead of having one outbound email address, would it be possible to have different outbound emails for each department (i.e. membership, education, guest services, special events)?
almost 3 years ago in Messaging Shipped

Text and email message renewals "After" the membership has expired

Currently Xtrulink only has the option to send emails and texts before the membership has expired. We would like to have the option to send them after it has expired.
over 3 years ago in Messaging Shipped

Ability to send reminder email when digital pass has not been downloaded

Would be nice to send a reminder email (automatic or manual) to any users who have not yet downloaded their digital pass.
over 3 years ago in Digital Memberships / Messaging Shipped

Gift membership acknowledgements

Ability to create automated acknowledgements for gift memberships. This would include: Email to giver (including date/time they specified digital pass to be sent) Email to giftee (including gift message from giver) Ideally should be able to craft ...
about 3 years ago in Messaging Shipped

Phone notification merge code

get guest/customer phone number on proof of purchase for easy referral
over 1 year ago in Messaging Shipped

Recurring Giving reminder emails

Reminder emails are currently available for Events and Membership Expirations. Would be nice to be able to send these for recurring gifts as well.
over 3 years ago in Messaging Shipped