XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Pinned ideas

PINNED Merchandise Support
Would really love to be able to sell merchandise online and at Kiosks
Share feedback 2
PINNED Daily Sale Screen (Point-of-Sale system)
Replace the Altru Daily Sales page with a more powerful version directly from XTruLink
Share feedback 1

All ideas

Showing 118 of 118

Apply tickets to cost of membership through Xtrulink Kiosk

Customers currently cannot apply tickets (subtract their entrance fees) from a membership purchase using their receipt. This is necessary feature for customers to use at the kiosk when they are on our grounds and want to be able to apply the recei...
4 months ago in  0

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
about 1 year ago in Messaging 0

Recurring digital pass reminder as an automated process

Currently, we have a manual process for sending reminder emails to members who have not yet downloaded their digital passes. Digital pass emails can error and fail to send for a variety of reasons. It would be excellent if we could set up a downlo...
3 months ago in Digital Memberships 0

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
8 months ago in Messaging 1 Future consideration

Round Up Feature on Kiosk Sales

We would like the ability to enable a "round up" donation feature on Kiosk Sales, similar to the current feature that is available on Online Sales. For example, a guest with an order of $13.79 would be prompted with the opportunity to round their ...
4 months ago in Kiosk & MPOS 0

"Preview" a Kiosk via back-office

There is no "Preview" option in the XTruLink Dashboard when setting up kiosks. Would be nice to be able to "Preview" a kiosk template to see what it will look like before adding to a schedule.
over 2 years ago in Kiosk & MPOS 0 Future consideration

Online waitlist

General flow: setting to mark an event/program as "waitlist enabled" when event is sold out, waitlist is automatically initiated when someone cancels and tickets are returned to inventory, waitlist automatically emails a link to first in line to s...
10 months ago in B2C Web Portal 0 Future consideration

Notification for sold-out program events

When an event reaches capacity, it would be helpful if there was a notification option to send an email when the last ticket is sold. We sell 11 weeks of summer camps, and it would be helpful if we could be notified that an individual camp is sold...
4 months ago in Messaging 0

Online Pay-What-You-Wish Capability

For certain days of the year, we would like the capability to have visitors choose how much they would like to pay for their ticket. If we could have this capability in online sales, it would be much more intuitive for visitors rather than simply ...
over 1 year ago in B2C Web Portal 0 Future consideration

Portal page limited by member type, not just member/non-member

We would love for the member only portal page option to be taken to the next level and to have a portal page that only specific membership levels can access. This would allow us to better incentivize particular membership levels by giving them spe...
5 months ago in Access Control 0