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XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Pinned ideas

PINNED Daily Sale Screen (Point-of-Sale system)
Replace the Altru Daily Sales page with a more powerful version directly from XTruLink
PINNED Merchandise Support
Would really love to be able to sell merchandise online and at Kiosks

All ideas

Showing 128 of 128

Online waitlist

General flow: setting to mark an event/program as "waitlist enabled" when event is sold out, waitlist is automatically initiated when someone cancels and tickets are returned to inventory, waitlist automatically emails a link to first in line to s...
over 1 year ago in B2C Web Portal 0 Future consideration

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
almost 2 years ago in Messaging 0

Add Ticket Limits by price type

Currently Ticket Limits may be set at the program or program event level. Would be nice to be able to configure Ticket Limits for a specific price type.
about 3 years ago in B2C Web Portal / Kiosk & MPOS 1 Future consideration

Photo of customer on digital membership cards

Please add the ability to add a photo of the customer to the digital membership card.
about 1 year ago in Digital Memberships 0

Ability to send Automated Event Follow-Up Messages

Right now XtruLink only allows for event follow-up messages to be sent through scheduled messages, which have to be generated manually every day. We want all scanned tickets for an event to receive automatic event follow-up messages after the event.
almost 3 years ago in Messaging 1 Future consideration

Enhanced Digital Pass reporting

The current Digital Pass report is fairly simple. Would be nice to see reports on the following items: Install Email open rates % of active members who have downloaded digital passes Exportable list of active members who have NOT downloaded digita...
about 3 years ago in Digital Memberships 0 Future consideration

Merchandise Support

Would really love to be able to sell merchandise online and at Kiosks
about 3 years ago in Other 2 Future consideration

Online Pay-What-You-Wish Capability

For certain days of the year, we would like the capability to have visitors choose how much they would like to pay for their ticket. If we could have this capability in online sales, it would be much more intuitive for visitors rather than simply ...
about 2 years ago in B2C Web Portal 0 Future consideration

Member Portal - option to turn off auto renew

Allow customers to login to the portal and remove auto renewal from their membership account.
7 months ago in Digital Memberships 0

Member Check In - Improve the search results on the scanners

Scanners are great to check-in guest BUT the search results show all patron accounts. When you click on one account, are blindly selecting them, and the search results clear out when you go "back", which eats up a lot of time/slows down member che...
2 months ago in Kiosk & MPOS 0