XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Pinned ideas

PINNED Merchandise Support
Would really love to be able to sell merchandise online and at Kiosks
Share feedback 2
PINNED Daily Sale Screen (Point-of-Sale system)
Replace the Altru Daily Sales page with a more powerful version directly from XTruLink
Share feedback 1

All ideas

Showing 122 of 122

Mark registrant as attended when ticket is scanned for pre-registered programs

When a ticket is scanned in Altru, the registrant on the roster is not marked as "attended." It would be nice if a ticket scan also marked the registrant as attended.
4 months ago in Access Control 0

Click-thru rate/analytics

I would like the ability to view click-thru rates or other analytics for pop-ups added to ticket pages. Example: Pop-up generated to link to membership sales page based off number of general admission tickets have been chosen. It would be nice if ...
about 1 month ago in Reports 0

Ability to Rearrange How Membership Levels Are Shown for Renewal

Currently when a member wants to renew a membership through their online portal account, the options are listed in order of price from high to low. We would like the ability to rearrange the way the options are shown. Right now there is confusion ...
about 1 month ago in Digital Memberships 0

Data Sync for updated emails

XtruLink does not sync updated email address from our POS Altru into Xtrulink. Currently Xtrulink only sends reoccurring messages to the email provided when the order was made. Sometimes customers typo their email and it's not efficient for us to ...
about 1 year ago in Messaging 0

"Preview" a Kiosk via back-office

There is no "Preview" option in the XTruLink Dashboard when setting up kiosks. Would be nice to be able to "Preview" a kiosk template to see what it will look like before adding to a schedule.
over 2 years ago in Kiosk & MPOS 0 Future consideration

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
10 months ago in Messaging 1 Future consideration

Online Pay-What-You-Wish Capability

For certain days of the year, we would like the capability to have visitors choose how much they would like to pay for their ticket. If we could have this capability in online sales, it would be much more intuitive for visitors rather than simply ...
over 1 year ago in B2C Web Portal 0 Future consideration

Program rosters on scanners/app

It would be very helpful for us to have more feedback during the scanning process on who on the roster has been scanned in and who hasn't been scanned in yet. We are moving away from our start location for most of our programs, so before we begin ...
7 months ago in Kiosk & MPOS 0

Online waitlist

General flow: setting to mark an event/program as "waitlist enabled" when event is sold out, waitlist is automatically initiated when someone cancels and tickets are returned to inventory, waitlist automatically emails a link to first in line to s...
12 months ago in B2C Web Portal 0 Future consideration

Add Ticket Limits by price type

Currently Ticket Limits may be set at the program or program event level. Would be nice to be able to configure Ticket Limits for a specific price type.
over 2 years ago in B2C Web Portal / Kiosk & MPOS 1 Future consideration