XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Digital Memberships

Ability to send Membership Cards to both members automatically

We would like to send both members on a membership their individual links for digital membership cards automatically. Members often have different emails from the primary member and it is cumbersome to manually send a link to the secondary member
over 1 year ago in Digital Memberships

Offer Mid-Term Upgrades Online

Members should have the ability to upgrade their Membership online instead of having to call or visit the museum. This will improve the Member experience and free up staff time.
over 1 year ago in Digital Memberships

Member Portal - option to turn off auto renew

Allow customers to login to the portal and remove auto renewal from their membership account.
10 months ago in Digital Memberships Shipped

Photo of customer on digital membership cards

Please add the ability to add a photo of the customer to the digital membership card.
over 1 year ago in Digital Memberships

Ability to search for any member on a membership

Currently when we use the member search function it only works when we search for the primary member. We would like the ability for use any member listed on the membership and have the search function locate that membership.
over 1 year ago in Digital Memberships

Enhanced Digital Pass reporting

The current Digital Pass report is fairly simple. Would be nice to see reports on the following items: Install Email open rates % of active members who have downloaded digital passes Exportable list of active members who have NOT downloaded digita...
over 3 years ago in Digital Memberships Future consideration

Auto-Send Digital Pass Install Email Upon Membership Renewal

This function would be useful since it is difficult to keep track of every single renewal that comes through and whether or not that member has previously downloaded their digital pass or not. If it is on auto-send, that would eliminate a lot of c...
over 2 years ago in Digital Memberships Planned

Ability to send reminder email when digital pass has not been downloaded

Would be nice to send a reminder email (automatic or manual) to any users who have not yet downloaded their digital pass.
over 3 years ago in Digital Memberships / Messaging Shipped

Membership Card Download limit

Currently when we send out digital membership cards we only have the option to allow one download or unlimited downloads. We are hoping that we could get the ability to change this to a specified amount of downloads.
over 3 years ago in Digital Memberships

Ability to create specific install email template for gift memberships

Currently there is only one install email option for digital passes. Would be nice to be able to create a specific install email for gift memberships.
over 3 years ago in Digital Memberships Shipped