XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Pinned ideas

PINNED Merchandise Support
Would really love to be able to sell merchandise online and at Kiosks
Share feedback 2
PINNED Daily Sale Screen (Point-of-Sale system)
Replace the Altru Daily Sales page with a more powerful version directly from XTruLink
Share feedback 1

All ideas

Showing 101 of 101

Option to send unscanned tickets a message

The ability to send guests who did not attend an event a message that says "sorry we missed you" automatically would be helpful. Allows us to use it for free events for communications about donations or if a paid ticket and option to reschedule if...
18 days ago in Messaging 0

Send Item Description & Origin URL to Altru

I would like to be able to query the Item name and Item description of an order from XTruLink in Altru. We have a number of custom levels designated towards the same fund, and there is no way to identify what page the donation originated from. Ple...
18 days ago in Reports 0

Autofill patron registration information option for multiple items in cart

A continued complaint we receive from our patrons is the tedious effort of needing to fill in every registration form for someone who is purchasing multiple rentals/classes online.
about 1 month ago in B2C Web Portal 0

XTL as checkout processor only -- not full webpage

The idea is that we’d have our information on our own website, and then when a customer is ready to add a ticket to their cart, they’d click the button on our site and the XTL cart box would appear vs the full XTL page. The issue is that curre...
about 2 months ago in Other 0

Self-Service Ticket Exchanges

Please add the ability for patrons to exchange their own tickets to future events in the same program.
about 2 months ago in B2C Web Portal 0

Add purchased events to calendar

It would be nice to be able to pull a B2B consignement or commission report for a date range longer than one month. It would also be nice if the report could show which event or tour was sold by the B2B company on these reports.
2 months ago in Reports 0

prevent purchase of multiple memberships at once

I am wondering if Xtrulink could prevent people from purchasing more than one membership in one transaction? We are finding that whenever anyone purchases multiple memberships at once (for example a membership for themselves and a gift membership ...
3 months ago in Other 0

Online waitlist

General flow: setting to mark an event/program as "waitlist enabled" when event is sold out, waitlist is automatically initiated when someone cancels and tickets are returned to inventory, waitlist automatically emails a link to first in line to s...
3 months ago in B2C Web Portal 0

Kiosk Account Search Function added to the checkout screen.

Can there be a search function for patrons to search for their accounts at the kiosk? So patrons don't need to enter all their information in the checkout screen each time they visit? Search by Email address and or Cell Phone Number. Or if the pat...
4 months ago in Kiosk & MPOS 0

Split donation designation in one online transaction

It would be helpful if we could set up a single donation amount that is split between two designations. We are rolling out a program where a fixed portion of each gift will be allocated towards acquisitions while the remainder is unrestricted, and...
5 months ago in Other 0