XTruLink Ideas Portal


SwipeTrack remains committed to adding features and making improvements to XTruLink in order to help our customers grow and succeed.

You may VOTE on feature ideas below, or add your own. Before you add a new idea, please use the SEARCH function to ensure the idea does not already exist.

As always, we appreciate your feedback and partnership!

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Digital Memberships

Showing 23 of 118

Enhanced Digital Pass reporting

The current Digital Pass report is fairly simple. Would be nice to see reports on the following items: Install Email open rates % of active members who have downloaded digital passes Exportable list of active members who have NOT downloaded digita...
over 2 years ago in Digital Memberships 0 Future consideration

Membership Card Download limit

Currently when we send out digital membership cards we only have the option to allow one download or unlimited downloads. We are hoping that we could get the ability to change this to a specified amount of downloads.
about 2 years ago in Digital Memberships 0

Ability to create specific install email template for gift memberships

Currently there is only one install email option for digital passes. Would be nice to be able to create a specific install email for gift memberships.
over 2 years ago in Digital Memberships 2 Shipped

Ability to send reminder email when digital pass has not been downloaded

Would be nice to send a reminder email (automatic or manual) to any users who have not yet downloaded their digital pass.
over 2 years ago in Digital Memberships / Messaging 2 Shipped

Auto-Send Digital Pass Install Email Upon Membership Renewal

This function would be useful since it is difficult to keep track of every single renewal that comes through and whether or not that member has previously downloaded their digital pass or not. If it is on auto-send, that would eliminate a lot of c...
over 1 year ago in Digital Memberships 0 Future consideration

Printed Membership Cards support

Physical membership cards must be processed and printed in Altru. Would be nice to be able to configure and print these through XTruLink in tandem with the digital pass processes. Ideally this feature would allow members to "opt-in" for a physical...
over 2 years ago in Digital Memberships / Other 2

Ability to send Membership Cards to both members automatically

We would like to send both members on a membership their individual links for digital membership cards automatically. Members often have different emails from the primary member and it is cumbersome to manually send a link to the secondary member
4 months ago in Digital Memberships 0

Offer Mid-Term Upgrades Online

Members should have the ability to upgrade their Membership online instead of having to call or visit the museum. This will improve the Member experience and free up staff time.
4 months ago in Digital Memberships 0

Membership Add-on flexibility

Instead of having add-ons apply to everything within a program, it would be nice to be able to choose a specific level(s) within a program that receive the add-on.
about 2 years ago in Digital Memberships 0

Digital membership download link transferred to altru via notes field

I'd like for the digital membership card download link to be stored in Altru so that it can be used in other mailings. This would be similar to how gift membership email send dates and donor info is transferred to Altru through a custom note.
over 2 years ago in Digital Memberships 0